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Investment and economic outlook, October 2025

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Australia

Modest disinflation, tight labour market warrant caution

“We expect the Reserve Bank of Australia to maintain a cautious monetary policy stance, with any future easing likely to proceed at a measured pace.” Grant Feng, Vanguard Senior Economist

The economy is bouncing back strongly, the labour market remains steady, and price pressures are proving somewhat stubborn. Meanwhile, persistent labour market tightness and a recovery in domestic demand recovery suggest that the pace of further disinflation will likely be slow. Although tariffs are elevated, the peak of uncertainty is largely behind us, and the global economy remains resilient.

Accordingly, we expect the Reserve Bank of Australia (RBA) to maintain a cautious monetary policy stance, with any future easing likely to proceed at a measured pace.

Our baseline view is that the RBA will deliver one quarter-point cut to its cash rate target in the fourth quarter, to a year-end target of 3.35%. However, an upside surprise from the August Consumer Price Index (CPI) report, alongside the firming economic recovery, raises the risk of a rate pause. The third-quarter CPI release, scheduled for October 29, is likely to be influential.

 

Vanguard Capital Markets Model® forecasts

Our 10-year annualised nominal return and volatility forecasts are based on the June 30, 2025, running of the Vanguard Capital Markets Model®.

 

Australia (Australian dollar)

Asset class

Return range

Median volatility

Australian equities

4.8% - 6.8%

20.1%

Global ex-Australia equities (unhedged)

4.3% - 6.3%

16.3%

US equities (unhedged)

3.5% - 5.5%

17.3%

Australian aggregate bonds

3.9% - 4.9%

6.4%

Global ex-Australia aggregate bonds (hedged)

4.0% - 5.0%

5.3%

IMPORTANT: The projections and other information generated by the VCMM regarding the likelihood of various investment outcomes are hypothetical in nature, do not reflect actual investment results, and are not guarantees of future results. Distribution of return outcomes from VCMM are derived from 10,000 simulations for each modelled asset class. Simulations as of June 30, 2025. Results from the model may vary with each use and over time. For more information, please see the Notes section below.

Notes: These return assumptions depend on current market conditions and, as such, may change over time. We make our updated forecasts available at least quarterly.

Source: Vanguard.

 

Australian economic forecasts

 

GDP growth

Unemployment rate

Trimmed mean inflation

Monetary policy

Year-end outlook

2%

4.2%

2.5%

3.35%

Notes: GDP growth is defined as the annual change in real (inflation-adjusted) GDP in the forecast year compared with the previous year. Unemployment rate is as of December 2025. Trimmed mean inflation is the year-over-year change in the Consumer Price Index, excluding items at the extremes, as of the fourth-quarter 2025 reading. Monetary policy is the Reserve Bank of Australia’s year-end cash rate target. 

Source: Vanguard. 

 

United States

AI-related business investment provides a GDP backstop

“Recent data have pointed to stronger economic activity, but rapidly evolving trends in immigration and AI-driven productivity are reshaping labour and output dynamics, making it increasingly difficult to distinguish short-term cyclical fluctuations from longer-term structural shifts.” Josh Hirt, Vanguard Senior Economist

While our base case continues to anticipate a modest growth environment, recent data call attention to emerging upside risks worth monitoring. Chief among these is a surge in business investment, particularly in AI-related capital expenditures (capex). This wave of tech-driven capex has provided a meaningful backstop to 2025 GDP, with early data suggesting that growth otherwise would have been significantly weaker. If this momentum continues, supported by favourable financial conditions, only moderate tariff pass-through, and fiscal support, more positive growth scenarios could materialise.

However, downside risks remain, particularly in the labour market, where job creation has been subdued. More importantly, the supply side of the economy is evolving rapidly in ways that add uncertainty. Immigration trends and the anticipated productivity gains from AI are reshaping labour and output dynamics rapidly, making it increasingly difficult to distinguish cyclical fluctuations from structural shifts, and introducing uncertainty around the sustainability of recent growth surprises. This evolving landscape warrants close attention, especially as policy and investment responses adapt to these new realities.

We continue to monitor the U.S. government shutdown, although historically there has been no clear relationship between shutdowns and market returns. Economic effects have largely depended on the duration of shutdowns.

 

United States economic forecasts

 

GDP growth

Unemployment rate

Core inflation

Monetary policy

Year-end outlook 

1.4%

4.5%

3.1%

4%

Notes: GDP growth is defined as the fourth-quarter-over-fourth-quarter change in real (inflation-adjusted) GDP in the forecast year compared with the previous year. Unemployment rate is as of December 2025. Core inflation is the year-over-year percentage change in the Personal Consumption Expenditures price index, excluding volatile food and energy prices, as of December 2025. Monetary policy is the upper end of the Federal Reserve’s target range for the federal funds rate at year-end.

Source: Vanguard. 

 

Canada

Balancing global pressures with domestic resilience

“Despite persistent global headwinds, Canada’s trade resilience and policy flexibility provide a foundation for cautious optimism.” Adam Schickling, Vanguard Senior Economist

Canada’s economy continues to face meaningful challenges, and while recent data suggest a degree of resilience, the overall outlook remains subdued. Following a 1.6% annualised GDP contraction in the second quarter, growth is expected to recover only modestly in the second half of the year. Trade tensions with the U.S., particularly around steel and automobiles, have weighed on exports and business investment, and the outlook remains highly sensitive to the trajectory of negotiations. 

Our 2025 GDP forecast stands at 1.25%, modestly above consensus, reflecting Canada’s relatively favourable trade position with the U.S. Canada benefits from United States-Mexico-Canada Agreement exemptions, resulting in one of the world’s lowest effective tariff rates at approximately 6%. 

Domestic demand has shown pockets of resilience. Retail sales rebounded in August following a July slump, with households benefiting from lower interest rates as the Bank of Canada (BoC) has cut its policy rate by 2.5 percentage points since April 2024. Labour market slack remains a risk as businesses are cautious about hiring new workers in the face of elevated macroeconomic uncertainty. 

But the September employment report, which showed the addition of about 60,000 jobs, was encouraging. A considerable increase in manufacturing employment suggests that Canada’s relative trade advantage is providing a level of support for the challenged sector. This development and domestic demand resilience have led us to lower our year-end unemployment rate forecast from 7.5% to 7.3%. The unemployment rate was unchanged in September at 7.1%. 

The BoC lowered its policy rate by 25 basis points to 2.5% in mid-September, citing a weaker economic backdrop and diminished inflationary pressures. (A basis point is one-hundredth of a percentage point.) This decision reflects a balancing of risks amid slowing global growth and the removal of most retaliatory tariffs on U.S. imports. September’s labour market report likely gives the bank some pause related to further accommodation, but we ultimately expect one more 25-basis-point cut before year-end.

 

Canada economic forecasts

 

GDP growth

Unemployment rate

Core inflation

Monetary policy

Year-end outlook 

1.25%

7.3%

2.5%

2.25%

Notes: GDP growth is defined as the annual change in real (inflation-adjusted) GDP in the forecast year compared with the previous year. Unemployment rate is as of December 2025. Core inflation is the year-over-year change in the Consumer Price Index, excluding volatile food and energy prices, as of December 2025. Monetary policy is the Bank of Canada’s year-end target for the overnight rate. 

Source: Vanguard.

 

Mexico

Mexico balances resilience and risk amid global uncertainty

“Nearshoring momentum and advantages of the United States-Mexico-Canada Agreement keep Mexico’s long-term outlook constructive, even as short-term risks from tariffs and weak investment weigh on growth.” Adam Schickling, Vanguard Senior Economist

Mexico’s economy has demonstrated resilience in 2025 despite persistent trade uncertainty with the United States. After an unimpressive first quarter, real GDP growth accelerated 0.6% quarter-over-quarter in the second quarter, supported by gains in manufacturing and services. External trade remains resilient, but heightened economic uncertainty and sluggish private investment continue to weigh on domestic demand recovery. 

Automotive exports have fallen modestly, due to tariffs and softer U.S. consumer demand, but overall exports still grew by 4.3% in the first half of 2025. Mexico retains a competitive edge under the United States-Mexico-Canada Agreement (USMCA), with the vast majority of exports to the U.S. being duty-free. That keeps Mexico’s effective tariff rate near 8%, among the lowest globally. However, uncertainty surrounding the 2026 USMCA review and potential tariff escalation continues to weigh on business sentiment and fixed investment.

Longer-term prospects remain constructive. Nearshoring trends reinforce Mexico’s role as a key North American manufacturing hub. Competitive labour costs, geographic proximity, and deep structural integration with U.S. industry position Mexico favourably for the future. Infrastructure improvements, such as the new Puerto del Norte port, further support this optimism. 

On the monetary front, the Bank of Mexico cut its policy rate by a quarter percentage point to 7.5% in September, emphasising significant downside risks from a slowing global economy and confidence that headline inflation would gradually converge to target in 2026. We expect one more quarter-point cut this year before a pause amid sticky core inflation and global economic downside risks abating.

 

Mexico economic forecasts

 

GDP growth

Unemployment rate

Core inflation

Monetary policy

Year-end outlook 

0.5% - 0.75%

3% - 3.5%

4%

7.5%

Notes: GDP growth is defined as the annual change in real (inflation-adjusted) GDP in the forecast year compared with the previous year. Unemployment rate is as of December 2025. Core inflation is the year-over-year change in the Consumer Price Index, excluding volatile food and energy prices, as of December 2025. Monetary policy is the Bank of Mexico’s year-end target for the overnight interbank rate. 

Source: Vanguard.

 

United Kingdom

Tighter fiscal policy to weigh on growth in 2026

“Tighter fiscal policy will slow growth in 2026. We estimate the chancellor of the exchequer will need to find £20 billion to £30 billion of savings in the next budget to meet fiscal rules to which she’s committed.” Shaan Raithatha, Vanguard Senior Economist

U.K. growth over the last year has been healthy and close to its potential. Looking through the tariff and national insurance tax-hike frontrunning in the first quarter, growth in the first half of 2025 was quite balanced, with consumer spending, government spending, and business investment all making meaningful contributions.

We are constructive on the outlook for the second half of the year. Solid investment in a highly uncertain trade environment in the first half was an encouraging signal for the second half. The government’s commitment to raise day-to-day spending will continue to be a positive impulse. We expect 2025 growth of 1.3%.

But growth in 2026 will be more muted. This is primarily because the chancellor of the exchequer will be forced to raise taxes in the autumn budget. We estimate the chancellor will need £20 billion to £30 billion of savings to meet fiscal rules to which she’s committed. We forecast growth of just 0.8% in 2026.

We no longer expect the Bank of England (BoE) to ease monetary policy again this year. Recent payroll data suggest the labour market is softening rather than collapsing. Broader economic activity shows no signs of material weakness yet. We push our expectation for the next BoE cut into 2026 and expect the bank rate to end 2026 at 3.25%.

 

United Kingdom economic forecasts

 

GDP growth

Unemployment rate

Core inflation

Monetary policy

Year-end outlook 

1.3%

4.8%

3.7%

4%

Notes: GDP growth is defined as the annual change in real (inflation-adjusted) GDP in the forecast year compared with the previous year. Unemployment rate is as of December 2025. Core inflation is the year-over-year change in the Consumer Prices Index, excluding volatile food, energy, alcohol, and tobacco prices, as of December 2025. Monetary policy is the Bank of England’s bank rate at year-end.

Source: Vanguard. 

 

Euro area

Window for an additional rate cut appears to have closed

“A lack of softening in recent activity and inflation data closes the window for an additional European Central Bank ’insurance cut.’ We are dropping what would have been the last cut from our forecast and now foresee the policy rate staying at 2% until the end of 2026.” Shaan Raithatha, Vanguard Senior Economist

The euro area outlook is shaped by two opposing dynamics. The first is the drag on the economy from higher U.S. tariffs, with the effective rate likely to have increased by around 15 percentage points by the end of 2025. The second is the tailwind from looser fiscal policy, led by Germany’s infrastructure package and greater European Union-wide defense spending.

The inflation outlook remains benign. The European Central Bank (ECB) has achieved a “soft landing.” Inflation and inflation expectations are both tracking close to 2%, and wage growth has moderated materially.

A lack of softening in recent activity and inflation data suggests the window for an additional ECB “insurance cut” has closed. We are dropping what would have been the last cut from our forecast and now foresee the policy rate staying at 2% until the end of 2026. However, risks skew toward an inflation undershoot and additional monetary easing next year.

 

Euro area economic forecasts

 

GDP growth

Unemployment rate

Core inflation

Monetary policy

Year-end outlook 

1.3%

6.3%

2.2%

2%

Notes: GDP growth is defined as the annual change in real (inflation-adjusted) GDP in the forecast year compared with the previous year. Unemployment rate is as of December 2025. Core inflation is the year-over-year change in the Harmonised Indexes of Consumer Prices, excluding volatile energy, food, alcohol, and tobacco prices, as of December 2025. Monetary policy is the European Central Bank’s deposit facility rate at year-end.

Source: Vanguard. 

 

Japan

Central bank’s rate-hike path remains intact

“Trade uncertainty that has subsided and persistent inflationary momentum put the Bank of Japan in position to resume policy rate hikes.” Grant Feng, Vanguard Senior Economist

Japan’s economy is still expanding, supported by stable domestic demand and better-than-expected exports. Large manufacturers are reporting modestly firmer sentiment, and the activity of nonmanufacturers remains high. Meanwhile, investment in software and digitalisation continues to offset labour shortages. For smaller firms, however, pressure on margins is keeping sentiment fragile.

While the impact of earlier shocks, including elevated import prices and food costs, is expected to fade, underlying inflationary pressures remain intact. These are driven by structural labour shortages, which are exerting upward pressure on wages and reinforcing a virtuous cycle of wage growth and price increases compared with recent decades. (Japan struggled with economic stagnation and deflation for many years in the 1990s and 2000s.)

With the peak of trade uncertainty likely behind us and the economy proving resilient, we expect the Bank of Japan (BoJ) to proceed with policy normalisation, gradually moving interest rates higher as economic conditions evolve in line with its forecasts.

The BoJ may need to monitor foreign exchange developments closely due to capital market stability concerns. While the current policy stance remains accommodative, the bank’s forward guidance implies a data-dependent approach, with the potential for future adjustments should inflation expectations and wage dynamics strengthen further.

 

Japan economic forecasts

 

GDP growth

Unemployment rate

Core inflation

Monetary policy

Year-end outlook 

0.7%

2.4%

2.4%

0.75%

Notes: GDP growth is defined as the annual change in real (inflation-adjusted) GDP in the forecast year compared with the previous year. Unemployment rate is as of December 2025. Core inflation is the year-over-year change in the Consumer Price Index, excluding volatile fresh food prices, as of December 2025. Monetary policy is the Bank of Japan’s year-end target for the overnight rate. 

Source: Vanguard. 

 

China

Eyes are on a new five-year plan as growth moderates

“China’s full-year growth target appears largely on track, with resilient third-quarter real GDP. However, an imbalance between supply and demand is growing. Although a third-quarter slowdown in exports was less severe than expected, a broader downtrend is likely to continue amid rising global trade barriers.” Grant Feng, Vanguard Senior Economist

Better-than-expected third-quarter GDP growth of 4.8% year over year kept China’s 5% annual growth target within reach. Robust export activity continued to support industrial production despite mounting global trade uncertainty. However, domestic challenges persist, and the gap between supply-side strength and weak domestic demand has widened. The GDP deflator, an output-related measure of price changes, was negative for the 10th time in 11 quarters, extending China’s historic deflationary stretch. Although a recent stock market rally has boosted financial sector output through increased trading activity, its broader expansionary impact on the real economy may be limited.

On the external front, renewed trade tensions with the U.S. could dampen market sentiment somewhat. However, the tensions have an aspect of strategic positioning ahead of a potential meeting of the nation’s leaders at the forthcoming Asia-Pacific Economic Cooperation summit.

We believe broad-based stimulus is unlikely in the near term. However, moderating growth, and especially weakness in investment, appears to have alerted policymakers to the need for some fiscal support, which should aid domestic demand into 2026, albeit modestly. We expect only a mild policy rate reduction of 10 basis points for the rest of the year to facilitate fiscal expansion. The forthcoming release of the 15th five-year plan will inform China’s structural policy agenda, offering high-level strategic guidance.

 

China economic forecasts

 

GDP growth

Unemployment rate

Core inflation

Monetary policy

Year-end outlook 

5%

5.1%

0.5%

1.3%

Notes: GDP growth is defined as the annual change in real (inflation-adjusted) GDP in the forecast year compared with the previous year. Unemployment rate is as of December 2025. Core inflation is the year-over-year change in the Consumer Price Index, excluding volatile food and energy prices, as of December 2025. Monetary policy is the People’s Bank of China’s seven-day reverse repo rate at year-end.

Source: Vanguard. 

Note: All investing is subject to risk, including the possible loss of the money you invest.

About the Vanguard Capital Markets Model

The asset-return distributions shown here are in nominal terms—meaning they do not account for inflation, taxes, or investment expenses—and represent Vanguard’s views of likely total returns, in U.S. dollar terms, over the next 10 years; such forecasts are not intended to be extrapolated into short-term outlooks. Vanguard’s forecasts are generated by the VCMM and reflect the collective perspective of our Investment Strategy Group. Expected returns and median volatility or risk levels—and the uncertainty surrounding them—are among a number of qualitative and quantitative inputs used in Vanguard’s investment methodology and portfolio construction process. Volatility is represented by the standard deviation of returns.

IMPORTANT: The projections and other information generated by the Vanguard Capital Markets Model (VCMM) regarding the likelihood of various investment outcomes are hypothetical in nature, do not reflect actual investment results, and are not guarantees of future results. VCMM results will vary with each use and over time.

The VCMM projections are based on a statistical analysis of historical data. Future returns may behave differently from the historical patterns captured in the VCMM. More importantly, the VCMM may be underestimating extreme negative scenarios unobserved in the historical period on which the model estimation is based.

 

By Vanguard
29 October 2025
vanguard.com.au/

 

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Michael Campbell

Role Credentials

Michael Campbell

Michael Campbell is the founding Director of Portfolio Professionals. He is a CERTIFIED FINANCIAL PLANNER® professional with a wealth of experience, having commenced in the financial services industry in 1996.

Michael began his financial planning career with Colonial First State and then moved to Sunsuper. At Sunsuper Michael was responsible for establishing and building their financial planning arm. During Michael’s time at the helm the number of clients grew from one to many hundreds.

Michael then went to ING where he was the State Manager for Distribution. During his time with ING, Michael used his planning skills and managerial skills to help planners to improve their business.

Michael’s passion for planning and helping clients has driven him to form Portfolio Professionals. He strives to help clients empower themselves with strategies and advice that makes sense.

Michael Campbell

Michael Campbell

Senior Financial Adviser Dip. Fin Plan., BEd., BEcon., MBA (Accounting), CFP®, ASCPA

Michael Campbell

Michael Campbell is the founding Director of Portfolio Professionals. He is a CERTIFIED FINANCIAL PLANNER® professional with a wealth of experience, having commenced in the financial services industry in 1996.

Michael began his financial planning career with Colonial First State and then moved to Sunsuper. At Sunsuper Michael was responsible for establishing and building their financial planning arm. During Michael’s time at the helm the number of clients grew from one to many hundreds.

Michael then went to ING where he was the State Manager for Distribution. During his time with ING, Michael used his planning skills and managerial skills to help planners to improve their business.

Michael’s passion for planning and helping clients has driven him to form Portfolio Professionals. He strives to help clients empower themselves with strategies and advice that makes sense.

Patricia Kristjansson

Patricia Kristjansson

Senior Financial Adviser Dip. Fin Plan., BBus (Marketing), BEcon., Grad Dip Fin Mkts

Patricia Kristjansson

Tricia has been with the team since 2013.

She has held a number of roles within the Financial Planning industry over the past 28 years.

Tricia commenced her career with a large Insurance and Superannuation company before moving into a Financial Planning role with a large Queensland Financial Planning practice. Tricia enjoyed providing tailored financial plans aiming at helping her clients achieve their financial goals.

Tricia then moved into senior management roles where she performed specialised support within Funds Management and Marketing.

Tricia has qualifications to support her practical experience. She holds a Bachelor of Economics, a Bachelor of Business (Marketing), a Post Graduate Diploma in Financial Markets and a Diploma of Financial Planning.

Tricia enjoys helping clients to achieve their financial goals.

Kim Tran

Kim Tran

Senior Financial Adviser Dip. Fin Plan., B.Comm., GradDip (Inv & Fin), CFP®

Kim Tran

Kim joined Portfolio Professionals in 2023. Kim has been a financial adviser since 1999, starting her career with Lend Lease Financial Services, which eventually became NAB. She remained with them for 20 years.

Kim builds strong relationships with her clients, with many having started their planning journey with her over a decade ago. She enjoys providing comprehensive, holistic advice after realising the difference it can make in her client’s lives.

Kim’s goal is help clients make sound financial decisions today so that they can have the retirement they deserve in the future.

She is a Certified Financial Planner and has completed her Diploma of Financial Planning as well as a Bachelor of Commerce and a Graduate Diploma in Applied Finance and Investment.

Kim is a highly qualified and experienced financial planner who is passionate about helping her clients achieve their financial goals.

Holly Hudson

Holly Hudson

Client Services Coordinator

Holly Hudson

Holly has 3 years’ experience in Financial Services, Holly’s role is to assist our clients and the advice team in delivering high quality service that exceeds their expectations.

Holly is quite often the person our clients talk to first when they call, she prides herself on ensuring that they receive a great experience and have their questions answered.

Outside of work Holly is continuing her education through university studies and is very active in the community.

Ken Bunney

Ken Bunney

Private Client Adviser Bachelor of Business, Advanced Diploma of Financial Services (Financial Planning), Certified Financial Planner

Ken Bunney

Ken joined Portfolio Professionals / My Super Future in January 2022. Ken has been a financial adviser since 2004, starting his career with NAB Financial Planning, where he remained until 2021.

Ken builds strong relationships with his clients, with many having started their planning journey with him over a decade ago. Ken provides comprehensive, holistic advice, realising the difference it can make in his client’s lives.

Ken is a highly experienced financial adviser who is passionate about helping his clients make sound financial decisions today so they can enjoy the financial freedom they deserve in the future.

He is degree qualified (Bachelor of Business, Accounting major), with an Advanced Diploma of Financial Services, and is also a Certified Financial Planner (CFP).

Memberships

Financial Advice Association of Australia (FAAA)

Brett Matheson

Brett Matheson

Personal Risk Adviser Diploma of Financial Planning, Diploma of Management.

Brett Matheson

Brett has over 35 years’ experience within the financial services industry. His work experience is extensive and has included a variety of roles in the financial services industry. His customer service philosophy has never changed and remains simple; He will provide quality professional advice and will work with you to develop a strategy tailored to your business and personal needs and being there for you when it counts at claim time.

As a member of the Portfolio Professional, Brett has the knowledge and experience to assist you in determining the most effective protection solutions for you and your business.

Roger Abbott

Roger Abbott

Chief Executive Officer Diploma of Financial Services (Financial Planning), Margin Lending

Roger Abbott

With nearly 30 years of experience in the financial services industry, Roger has had the privilege of leading and managing large teams across major corporate environments. Over the years, Roger has developed a deep understanding of what clients truly value in a financial relationship, clarity, trust, and genuine connection.

At Portfolio Professionals, Roger now leads a boutique firm that brings us closer to our clients and their goals. Our environment is built on personal relationships and tailored advice, where clients consistently tell us they feel more confident and secure about their financial future.

Whether it’s through a single meeting or a partnership that spans decades, our team is committed to ensuring every client walks away feeling better off. We also collaborate with like-minded professionals in mortgage broking and estate planning to provide a seamless, full lifecycle financial experience

Lily Tabari

Lily Tabari

Paraplanning Operations Specialist Diploma of Financial Planning

Lily Tabari

With over 11 years of experience in the financial services industry, Lily has spent the past 6 years supporting financial planning teams across a range of roles. She works closely with advisers to ensure the smooth delivery of high-quality advice by preparing documentation, managing client workflows, and maintaining compliance standards.

Throughout her career, Lily has developed a strong understanding of the financial planning process and takes pride in delivering reliable and detail-oriented support that helps clients move confidently toward their financial goals.

Lily enjoys being part of a team that values client outcomes and is committed to making a positive impact in people’s lives.

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This website is intended to provide general information only and has been prepared by Portfolio Professionals ABN 28 138 147 896 (Authorised Representative No. 339850) without taking into account any particular person’s objectives, financial situation or needs. Investors should, before acting on this information, consider the appropriateness of this information having regard to their personal objectives, financial situation or needs. We recommend investors obtain financial advice specific to their situation before making any financial investment or insurance decision.

My Super Future Limited AFSL 411440 is located at 2/15 Mayneview Street, Milton QLD 4064.

Complaint Resolution

If you have any complaints about the service provided to you, you should take the following steps.

Contact us and tell us about your complaint.

If you adviser has not satisfactorily resolve your complaint within 3 days, please contact our Complaint Resolutions team at the following address:

Complaint Resolutions Manager
My Super Future Limited
PO Box 10478
BRISBANE ADELAIDE STREET QLD 4000

Please mark the envelope “Notice of Complaint”.

If your concerns haven’t been resolved to your satisfaction you can lodge a complaint with the Australian Financial Complaints Authority (AFCA):

Website: afca.org.au

Email: info@afca.org.au

Telephone: 1800 931 678 (free call)

In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne, VIC, 3001

AFCA provides fair and independent financial services complaint resolution that’s free to consumers.

Time limits may apply to lodge a complaint with AFCA, so you should act promptly. You can check the AFCA website to find out if a time limit applies or when the time limit relevant to your circumstances expires.

Privacy

The privacy of your personal information is important to us at Portfolio Professionals Pty Ltd (Portfolio Professionals). We are required to comply with the Australian Privacy Principles. We will always seek to comply with the Australian Privacy Principles as well as other applicable laws affecting your personal information.

This privacy policy outlines our policy on how we manage your personal information. It also sets out generally what sort of personal information we hold, for what purposes and how we collect, hold, use and disclose that information.

Collecting Your Personal Information

Your personal information will be collected and held by Portfolio Professionals, who is an authorised representative of Godfrey Pembroke Limited trading, an Australian Financial Services Licensee, for the purposes of

You can let us know at any time if you no longer wish to receive direct marketing offers. Contact us on (07) 3871 1671. We will process your request as soon as practicable.

To enable your financial adviser to provide you with financial advice you request that is suitable for your investment objectives, financial situation and particular needs we need to obtain and hold personal information about you. This includes:

The personal information collected may include sensitive information such as health information and memberships of professional or trade associations.

If it is reasonable and practicable we will only collect your personal information from you. Generally your personal information will be collected when you meet with your adviser in person, provide your adviser with information over the telephone or with written material. We may need to collect personal information from third parties, such as your accountant.

We may receive personal information about you when we have taken no active steps to collect that information. We destroy all unsolicited personal information, unless the personal information is relevant to our purposes for collecting personal information.

How Your Personal Information is Held

Your personal information is generally held in client files or a computer database. Your personal information may also be held in a secure archiving facility.

We take reasonable steps to ensure that the personal information that we hold is protected from misuse and loss and from unauthorised access, modification and disclosure. Some of the measures that we have adopted are having facilities for the secure storage of personal information, having secure offices and access controls for our computer systems.

We will also take reasonable steps to destroy or permanently de-identify personal information that we no longer need for any purpose for which it may be used or disclosed under the Australian Privacy Principles.

Using and Disclosing Your Personal Information

Your personal information may be disclosed for purposes related to the provision of the financial advice you have requested. The types of service providers that may be provided with your personal information are:

In addition to the purposes of collection set out above, your personal information may also be used in connection with such purposes.

We will seek to ensure that your personal information is not used or disclosed for any purpose other than:

We may disclose your personal information to third parties who provide services to us, in which case we will seek to ensure that the personal information is held, used or disclosed consistently with the Australian Privacy Principles.

Organisations outside Australia

Currently, we do not share your information with organisations outside Australia.

We may store your information in the cloud or other types of networked or electronic storage. As electronic or networked storage can be accessed from various countries via an internet connection, it’s not always practicable to know in which country your information may be held. If your information is stored in this way, disclosures may occur in countries other than those listed. Overseas organisations may be required to disclose information we share with them under a foreign law. In those instances, we will not be responsible for that disclosure.

We will not send personal information to recipients outside of Australia unless:

Accessing your Personal Information

You can gain access to your personal information that we hold. This is subject to exceptions allowed by law such as where providing you with access would have an unreasonable impact upon the privacy of others. If we deny a request for access we will provide you with the reasons for this decision. To request access please contact us (see “Contacting Us and Privacy Issues” below).

Correcting Your Personal Information

We take reasonable steps to ensure that the personal information that we collect, use or disclose is accurate, complete and up-to-date. If you believe that any of the personal information that we hold is not accurate, complete or up-to-date please contact us (see “Contacting Us and Privacy Issues” below) and provide us with evidence that it is not accurate, complete and up-to-date.

If we agree that the personal information requires correcting we will take reasonable steps to do so. If we do not correct your personal information we will provide you with the reasons for not correcting your personal information. If you request that we associate with the information a statement claiming that the information is not accurate, complete and up-to-date we will take reasonable steps to comply with this request.

Contacting Us and Privacy Issues

You can obtain further information on request about the way in which we manage the personal information that we hold or you can raise any privacy issues with us, including a complaint about privacy, by contacting us using the details below. We are committed to resolving your complaint.

Michael Campbell

Financial Adviser

PO Box 1350 DC

TOOWONG QLD 4066

(07) 3871 1671

If you still feel your issue hasn’t been resolved to your satisfaction, then you can escalate your privacy concerns to AFCA or the Office of the Australian Information Commissioner.

The Australian Financial Complaints Authority (AFCA)

Website: afca.org.au

Email: info@afca.org.au

Telephone: 1800 931 678 (free call)

In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne, VIC, 3001

AFCA provides fair and independent financial services complaint resolution that’s free to consumers.

Time limits may apply to lodge a complaint with AFCA, so you should act promptly. You can check the AFCA website to find out if a time limit applies or when the time limit relevant to your circumstances expires.

Office of the Australian Information Commissioner

Online: www.oaic.gov.au/privacy

Phone: 1300 363 992

Email: enquiries@oaic.gov.au

GPO Box 5218, Sydney NSW 2001, Australia