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7 Steps to Dealing With a Legal Issue or Dispute

If you run a business for any length of time, you will likely get involved with disagreements and disputes with your associates, whether they be customers, employees, suppliers or competitors.

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Some legal issues or disputes are more serious than others. Nevertheless, all legal issues and disputes need to be dealt with efficiently and quickly in order to prevent them from escalating. This article will delve into seven ways you can deal with a legal issue or dispute. 

1. Have a Plan 

You never know when a legal issue or dispute may arise during the course of your business, so it is always a good idea to be prepared. The key to ensuring that legal issues and disputes are dealt with efficiently is ensuring that you have an effective dispute resolution system set up.

The result of having such a system in place is that it can spring into action when needed, thus saving you from making hasty decisions when an issue arises. This can be as simple as having a dispute resolution clause in your contracts or the terms and conditions of your services. 

2. Review the Contract 

If your legal issue or dispute relates to a particular contract, you should review the contract in question. The important clauses to look for are:

  • the clause that relates to the particular dispute; 
  • a dispute resolution clause, which sets out the procedures should any dispute arise; and
  • the termination clause, which sets out how the parties to a legal agreement can end their contractual relationship.

Usually, these clauses will outline the steps that must be taken to resolve the dispute before escalating any further. Often they will have a mandatory Alternative Dispute Resolution (ADR) clause in an attempt to resolve the dispute in the most efficient, timely and cost-friendly manner, without the need for court proceedings. It is important to note that ADR is not always appropriate for certain disputes. For example, if you need an urgent court order or injunction to stop the other party from taking certain action, ADR may be unsuitable.

3. Speak to a Lawyer

You will likely need to speak with a lawyer if you are involved in a legal issue or dispute. This will apply even if it is minor issue.

A lawyer will give advice on your legal position and can guide you in your approach and discuss your options moving forward. This guidance is best sought at the beginning of the dispute when your strategy can still be mapped and changed easily. Ideally, you want to avoid beginning legal action and then consulting a lawyer, only to learn the lawyer advises a different course.

4. Attempt to Reconcile

It is sensible to attempt to reconcile with the other party to your legal issue or dispute if at all possible. Taking a legal issue or dispute into the legal arena is usually very time-consuming and can be expensive. You should carefully consider, along with your legal adviser, whether the severity of the dispute warrants legal action. The first step to resolving the dispute is to communicate with the other side. Put your concerns in writing or arrange a call or meeting to explore possible solutions. 

5. Arbitration 

Arbitration is a form of alternative dispute resolution. In many ways, it is similar to court proceedings but much more flexible and sometimes less costly. Some contracts will include requirements for arbitration in a dispute resolution clause. Generally, the parties to the issue can choose an arbitrator and agree on the procedures and processes to be followed. This ensures you can resolve the dispute in a manner suitable to the party’s needs and the industry standards involved. You can, however, agree to binding arbitration when a dispute arises. Whether arbitration is a good option will depend on the circumstances of your legal issue or dispute. This is why you should work with a lawyer who can advise you on these matters.

6. Mediation

Mediation is a less formal type of ADR that involves parties meeting with an experienced mediator to attempt to resolve the dispute. It has a high success rate and is less structured and, therefore, quicker and cheaper than arbitration or going to court. The mediator does not make a binding determination about the dispute but guides the parties through all options to resolve it. 

7. Litigation

If you cannot resolve your legal issue or dispute through communication, discussion, compromise and possibly ADR, you may need to move to litigation. Obviously, this means getting the courts involved.

Litigation is generally expensive. The court will usually order that the losing party pays the successful party’s costs, but this is only about 60% -80% of the total out-of-pocket costs, depending on the type of cost order made. Litigation is also very time-consuming, with some matters taking several years to resolve in the courts. For all these reasons, we always recommend litigation as a last resort and attempt to resolve matters outside the courts wherever possible.

Key Takeaways

The key to resolving a legal issue dispute as effectively and cheaply as possible is to work with the right legal professional at the right time.

 

 

 

Meryem Aydogan
Law Graduate
legalvision.com.au

May 29, 2024

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David Scott

David Scott

Tertiary Education : Bachelor of Business (Accounting) at RMIT

Qualifications: Chartered Accountant & Diploma of Financial Planning

Professional Memberships: Institute of Chartered Accountants (CAANZ)

David began his professional career in 1978 where he worked for 9 years at a mid-tier chartered accounting firm in Melbourne while studying at RMIT. David’s ambition drove him back to Geelong in 1987 where he decided to establish his own practice.

Since 1987 David has operated under various brands including Hetherington and Scott, Scott & Co, SCC and in 2009 David rebranded the business to Scotts Chartered Accountants. In 2022 David celebrated a milestone achieving 35 years in business and it has been his innovation, determination and desire for constant improvement that has made the firm what it is today. David is a small business and SMSF tax specialist and a qualified financial planner. He recognises the need to adapt to the needs of clients and strongly believes in the phase, 'knowledge is power'.

Along the way he has developed a team of proactive and like minded professionals who he thoroughly enjoys working with. The business relocated to Sladen House several years in 2010 and the history of the building combined with the location and renovation works makes it an incredible place to work. David says, "We have strived to develop some serious points of difference compared to other accounting firms in terms of the services we deliver but our offices add to that story. Business owners want an accountant who does more than just keep the score and we aim to help our clients grow their business, their profits and their wealth."

Outside of the business, David is an avid runner completing multiple half and full marathons including running a marathon on all seven continents and undertaking adventure travel such as Everest Base Camp, Mount Kilimanjaro, Kokoda trail and Marathon Des Sables.

Larry Caravallo

Larry Cavallo

Larry started his professional accounting career in 2001 after completing a double degree at the University of South Australia - Bachelor of Commerce and Bachelor of Finance.

After working for an Adelaide based accounting firm for several years he joined the team at Scotts in 2005. He primarily works on small business clients where he’s responsible for the preparation of financial statements, tax returns and Business Activity Statements. His love for the accounting profession comes from a desire to help clients succeed by providing them with tax, accounting and financial advice to help them reach their goals.

Larry is passionate about small business and is committed to helping clients. “Our brief includes helping business owners improve their bottom line profit, minimise their tax exposure and create wealth for retirement. To succeed in business you need timely, quality advice plus you need to make the right choices.”

Professional Qualifications & Memberships

Larry describes the best part about working with Scotts is, “The great team who are friendly and caring. Awesome office facilities and a great boss.”

Outside the office Larry has four young children who keep him on his toes and he enjoys helping out in their sporting pursuits including netball, soccer and AFL Auskick. Larry loves his golf and is on the golf course at every available opportunity fine-tuning his skills. He also enjoys gardening and growing his own vegetables.

Jessica Markewicz

Jessica Markewicz

Education (Secondary): North Geelong Secondary College

Education (Tertiary): Deakin University

Qualifications: Chartered Accountant, Bachelor of Commerce majoring in Accounting and Financial Planning

Professional memberships / associations: Institute of Chartered Accountants (ICAA) and Registered Tax Agent

Jess started her professional life as an accountant for a small business based in Ocean Grove whilst completing her accounting degree here at Geelong Deakin University. This provided a great insight to running a small business as well as training and experience while studying. She joined the team at Scotts in 2005 after finishing her degree. She primarily works with business clients, managing and looking after all the needs of her portfolio of clients, including their annual tax compliance, tax planning, business development such as business plans and day to day queries. As well as her desire and commitment to helping her business clients she is also passionate about all aspects of property and has helped many of her clients go through the process of purchasing their first investment property.

Jess describes the best part about working with Scotts is, “I love what I do, it’s a real part of my life. We have a great team and a great culture, there’s always someone to run ideas and questions by and to have a laugh with.” Away from work, Jess is kept quite busy by her young daughter and loves travelling and supporting her beloved Geelong Cats.

Chris Scott

Chris Scott

Secondary Education: St Joseph’s College
Tertiary Education : Deakin University
Qualifications: Chartered Accountant & Bachelor of Commerce.
Professional Memberships: Institute of Chartered Accountants (ICAA)

Chris started his accounting career at Scotts in 2005 whilst in his last year of high school. He celebrated his 15 year anniversary with the firm in 2020 and has worked his way up from a trainee accountant to his current role as partner. Balancing full-time work with part-time study, Chris successfully completed his Commerce Degree at Deakin University in 2013, majoring in accounting and management. He was then able to attain his Graduate Diploma of Chartered Accounting in 2017.

Chris is passionate about building strong relationships with his client base and being a trusted advisor for all business decisions. Outside of work Chris loves football and is the current President of the Thomson Football & Netball Club. He also loves spending time with his family in particular his wife Lauren and son Jasper.

Thomas Scott

Thomas Scott

Education (Secondary): St Joseph’s College Geelong 2014
Education (Tertiary): Deakin University
Qualifications: Chartered Accountant & Bachelor of Commerce.
Professional Memberships: Institute of Chartered Accountants (ICAA)

Tom is the latest member of his family to join the Scotts team after following in David’s and Chris’ footsteps. In 2017 Tom joined the team on a part time basis whilst completing the last year of his Commerce Degree at Deakin University and at the end of 2017 he took on a full-time position at Scotts.

His current role at Scotts entails working with small business clients, preparing and completing SMSF’s, tax returns, financial statements, Business Activity Statements and assisting his clients throughout their journey of growing their business. Tom is passionate about building strong relationships with his clients to assist them with achieving their personal & financial goals.

Tom is an avid sports fan and in particular enjoys watching and playing football. He also enjoys socialising with friends and family.

Connor Jervies

Connor Jervies

Education (Secondary): St Joseph’s College Geelong 2014

Education (Tertiary): Deakin University

Qualifications: Bachelor of Commerce

Connor joined the team in 2018 on a part time basis whilst finishing his Commerce Degree at Deakin University before taking on a full time position with Scotts in 2019. In 2020, after obtaining his commerce degree Connor started taking on more responsibility and began studies to gain his membership of the Institute of Chartered Accountants.

His current role at Scotts entails working with small business clients, preparing and completing SMSF’s, tax returns, financial statements, Business Activity Statements and assisting the clients to build their business and achieve their financial goals

Connor is passionate about creating lasting relationships with clients and being able to assist them in building great businesses and reach both their personal and financial goals.

Outside of work Connor is a great lover of sport, playing football for Bannockburn Football Club and enjoys socialising with family and friends.

Hugh Menzies

Hugh Menzies

Hugh joined the team in 2021 after finishing year 12 at St. Joseph's in Geelong, joining the firm straight out of high school after studying and enjoying Accounting in VCE.

His current role at Scotts entails working on reconciling business bank accounts and completing other tasks for our small business clients.

Hugh is enjoying the opportunity to develop and learn new skills in a friendly work environment.

Outside of work Hugh enjoys footy during winter and supports the Geelong Cats. He also loves his cricket in summer and hanging out with his mates.

Claire Markewicz

Claire Markewicz

Education (Secondary): VCE-Graduated from Lara Secondary College in 2008.

Claire first started at the firm in February 2010 as a fill in receptionist.

She supports the entire team in administration duties and her responsibilities include answering the telephone, booking client appointments and looking after the trust account.

Claire loves being part of a hard-working team.

When asked what’s the best part about working at the firm, Claire says, “We all work together as a team and help each other out wherever possible. We get rewarded constantly for the hard work we put in.”

Mercedes Perez

Mercedes Perez

Qualifications: Cert IV Office Administration

Mercedes joined Scotts in November 2022.

Mercedes is an energetic and friendly receptionist with experience providing administrative support and customer service to clients and internal staff. Experience in building client relationships, managing all facets of front office administration, handling multi-line phone systems, managing schedules, and maintaining reception and waiting areas. Hands-on skills in using applications such as MS Office, ATO Portal, Xero, ATO SmartDocs, SuiteFiles to facilitate daily office operations. Inventory and supply management. Makes a great coffee too.
She enjoys being a part of a successful professional team with core values of respect for all, make a difference, walk the talk, love what we do, work hard play hard.

Hamish Irvin

Hamish Irvin

Education(Tertiary): Deakin University 2023
Bachelor of Commerce (Accounting)

Hamish joined Scotts in June 2023 while completing his final year of a Bachelor of Commerce degree at Deakin University.

Hamish is excited to grow at the firm, and is dedicated to ensure that information is concise and accurate for clients. He said he is enjoying the challenges and the support that he is getting from an engaging and experienced team.

Hamish is a sport lover, playing several different sports as a kid. He now plays cricket and umpires football on weekends. He enjoys the team aspect of sports and thinks these skills are transferrable to the office.

Cooper Lynch

Cooper Lynch

Education (Secondary): Kardinia International College 2022
Education (Tertiary): Deakin University - Bachelor of Business

Cooper joined the Firm a few months after graduating Year 12 VCE from Kardinia International College in 2022.

His role involves helping with admin work and supporting with additional work that requires to be completed to ensure we meet our deadlines.

Cooper is passionate about supporting clients in whatever may be required. He believes that organisation is important towards success.

Outside work Cooper tends to enjoy being around his friends. His interests include sports such as football and basketball. He also enjoys travelling around the world. Whilst currently being involved in playing football for the Thomson Football Club.

Ruby Saunders

Ruby Saunders

Ruby joined the firm in February 2024 after moving to Geelong from Northeast Victoria where she previously worked for a local accounting firm as a receptionist.

Ruby provides administrative support to everyone on the team, as well as greeting clients, managing incoming phone calls and emails, and scheduling appointments.

Ruby always aims to be as efficient as possible to ensure that clients and staff can get what they need, when they need it.

The best thing she enjoys about working at Scotts is how each day is different, and that the staff are a close-knit team who support each other.

Outside of work Ruby enjoys hanging out with friends and family and going to the beach.